Soft Story Solutions

No one knows when or where the next earthquake will hit but, we do know that there is significant amount of work to be done in order to prepare the City of San Francisco and it's residents before disaster strikes.  Soft Story Solutions has years of experience within the seismic building industry and their expertise is unrivaled when it comes to securing the structural integrity of properties and protecting the ones that live and work in them.  

Office Hours - By Appointment

9am - 5pm | Monday - Friday
(415) 826-0606 |
12 Gough St, Suite 100, San Francisco, 94103



Building Owners, Take Action Now!

Deadlines for compliance are passing quickly.  Permits are past due for Tiers 1, 2 & 3 and projects should be completed or well on their way!  If you have failed to submit permits, hire a contractor or begin work on your soft story upgrade, you may have already received a Notice of Violation, (NOV) and you must take action immediately.  If you are in Tier 3 & 4, while you may not be out of compliance yet, there is little time left before you too will be hearing from the SF Department of Building Inspections.  Don't hesitate, contact Soft Story Solutions today to request a consultation!





Soft Story Solutions, a division within SF Garage Company,  specializes in siesmic upgrades and retrofitting of Bay Area soft story buildings.  Long before the city of San Francisco implemented the 2013 Mandatory Soft Story Retrofit Program,  SF Garage Company recognized the need for structural upgrading throughout the Bay Area.   Over the years, as the demand for seismic services has increased, so did the need for a department, within SF Garage Company, to focus entirely on soft story retrofit.  Since its inception, Soft Story Solutions has helped over ____ property owners increase the structural soundness of their buildings, quickly and efficiently, and with unrivaled attention to detail.   

Services Tailored to  Soft Story Upgrade

  • Soft Story Retrofit
  • Consultation & Evaluation
  • Design & Build
  • Permit Expediting 

Our Team

Our team members have years of experience with design and build in and around the San Francisco Bay Area.  Their commitment to each project and the pride they take in their work is unrivaled.   

Our Approach

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Our Projects  > View

view our gallery to see completed projects, before and after, as well as current properties undergoing seismic upgrade.



about the soft story mandate, san francisco


What is a Soft Story?

Buildings that fall into the "Soft Story" category are those that have large open spaces such as garage parking or restaurants and retail businesses with large windows throughout the first floor.  These Soft Story buildings are at risk of collapse during an earthquake due to inadequate bracing throughout the lower floor and foundation.  Wood-frame buildings of three or more stories or two stories over a basement or underfloor area that have any portion extending above grade, and containing five or more residential dwelling units, built before 1978, are the most likely to qualify as a "soft story" property and may be subject the the Mandatory Soft Story Retrofit Program, (MSSRP), established by the City of San Francisco in 2013.  

The Mandatory Soft Story Retrofit Program

Run by the San Francisco Department of Building Inspection, the MSSRP was created in 2013 in an effort to prepare and protect the city of San Francisco from damage caused by future seismic events.  Many buildings throughout San Francisco are at risk for severe structural damage in the event of an earthquake but years of background research and analysis have determined that "soft story" buildings are among the most vulnerable. Notices to affected property owners began issuing in 2013, requiring action by the following year. If you have received notice that your building is included in the MSSRP and have failed to comply, you may receive a Notice of Violation (NOV) and your building(s) may be placarded with a warning sign, notifying tenants and the public of the risk posed by the building.  

Is Your Building in Violation?

Have you received a Notice of Violation (NOV)?  Are you experiencing permitting delays with an existing plan?  Was your building was excluded from the 2013 Mandate but you still have concerns about it's structural integrity in the event of an earthquake?  As of September, 2017, there were still almost 500 buildings that had failed to submit retrofit permits.  If you are unsure if your building qualifies or if you have received a Notice of Violation and have yet to take action, now is the time to take the next step in securing your property and the safety of it's occupants.